Work Opportunities

We have the best data system available in the UK at present and we are constantly upgrading the system and introducing new facilities to attract customers. For example, our hugely popular free Booking App has been downloaded over 20,000 times so far.

A dispatch system that is always ‘auto’ and never ‘manual’, so all decisions are made by the system and never by operators who may have their favourites.

 To keep us well ahead of the game, we have a large advertising and promotional spend with a bold new campaign across the media, with a range of press advertisements, promotional items and posters well-placed throughout the region. We pride ourselves on being the most forward-thinking taxi and private hire company and this is emphasised in our ongoing brand and marketing strategies — the BEST of the bunch!

for new opportunities, deals, promotions, etc. More recently we have come to some mutually beneficial working arrangements with DFDS Seaways, Port of Tyne, and many more businesses who are impressed with our standards and our service.

in major supermarkets, hotels, restaurants, etc, throughout the region. All these lines have to be paid for and the concession charges are not cheap.

 If you have any queries whatsoever during your first few weeks, our Dispatcher will attempt to answer your questions. If you are new to the job it can be a very daunting and confusing time, so our staff will try to help you every step of the way.

 We have installed CCTV in every part of our offices, we digitally record every single phone call that comes in — many details are taken with each job, including customer contact details for your safety to make us fully accountable.

with an ‘Emergency Code’ for you to input on your data head should you ever feel threatened. As soon as you activate the code the computer system stops and concentrates on you, your position is flashed onto all the computer screens in the office via our SatNav equipment installed in your vehicle and everyone is immediately aware of your location without you having to do anything else.

 EastCoast is a ‘flexi’ office as opposed to shifts, this means that you may work whenever you wish. Sometimes when weather or events intervene, we can become very busy very quickly. If there are not enough vehicles on the circuit a text will be sent to your mobile phone informing you that extra drivers are needed and that some earning potential is available; in effect we ‘tip you off’.

that we simply haven’t got the space here. So why not give us a call on 0191 2517738 to arrange a short tour of our facilities.